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It’s about choice & freedom Built on open technologies with a huge user base designed from the ground to be flexible and interoperable. Backed by commercial support and development, blended with award winning industry leading hardware. Get the best of all worlds…

Cloud, on-premise or both…

Hybrid choice, the heart of the system is the controller and this can be housed in our highly available data

centre run on vSphere cloud architecture or as a physical device within your site.

System features include;

Auto attendants - Unlimited Multi-level Call park / pickup (group & department) Call forwarding (Busy, No Answer) Call forwarding on not reachable (DR) Call recording Call queuing Conference rooms / bridge Endpoint manager (manage handsets) Fax to email / desktop faxing Find-me / Follow-me
Flexible inbound call routing HD Voice (high definition audio) Hunt groups / ring groups Instant messaging & presence Interactive directory system Intelligent Intrusion Detection Mobile device support Music on hold (multiple tracks) Handset paging Phone apps (control system from phones)
Phone directory control Remote office support Reporting system Responsive firewall Route by Caller ID Time based routing Queue and agent system Voicemail / Voicemail to email Voicemail groups Wakeup calls

Handset / device choices

Designed to work with IC-talk HC, these phones work natively out of the box with the system reducing

complexities and delays on roll out and changes. Each phone in the series is powered by Power over Ethernet

and features; speakerphones, dual Ethernet Ports, multi-way conference calling and HD voice quality.

Zero Touch Provisioning & system control enables rapid deployment of handsets. Phone apps enable users to

control complicated system features in the cloud directly from their handsets.

User applications include:

Call Parking | Do Not Disturb | Time Conditions | Presence | Transfer to Voicemail | Visual Voicemail | Call Flow | Follow Me Conference Rooms | Call Forwarding | Queues | Queue Agents | Log in / Log out | Contacts Handset Overview .PDF
Ultimate Hardware Compatibility With endpoint manager you can directly control and configure over 220 popular devices including; Desk Phone, Wireless Phones, Door Phones, Overhead Paging Devices, Gateways and Speciality devices
supporting the following manufacturers; Aastra, Algo, AND, Audiocodes, Cisco, Cortelco, Cyberdata, Digium, Grandstream, Mitel, Mocet, Obihai, Panasonic, Phoenix Audio, Polycom, Sangoma, Snom, Uniden, Vtech, Xorcom, Yealink
Find out more… Contact our sales team to find out more about the system, components and services available or see our how to buy section for information on how to get your company switched to IC-talk HC.

Industry Recognised

Using the best in class systems and hardware vendors to create the solution

+
+

loads more

     …coming soon

CRM

LINKING

Mobile & connected

Link to your mobile devices and your office systems

Award

Winning

It’s about choice & freedom Built on open technologies with a huge user base designed from the ground to be flexible and interoperable. Backed by commercial support and development, blended with award winning industry leading hardware. Get the best of all worlds…

Cloud, on-premise

or both…

Hybrid choice, the heart of the system

is the controller and this can be housed

in our highly available data centre run

on vSphere cloud architecture or as a

physical device within your site.

System features include;

Auto attendants - Unlimited Multi-level Call park / pickup (group& department) Call forwarding (Busy, No Answer) Call forwarding on not reachable (DR) Call recording Call queuing Conference rooms / bridge Endpoint manager (manage handsets) Fax to email / desktop faxing Find-me / Follow-me Flexible inbound call routing HD Voice (high definition audio) Hunt groups / ring groups Instant messaging & presence Interactive directory system Intelligent Intrusion Detection Mobile device support Music on hold (multiple tracks) Handset paging Phone apps (control system from phones) Phone directory control Remote office support Reporting system Responsive firewall Route by Caller ID Time based routing Queue and agent system Voicemail / Voicemail to email Voicemail groups Wakeup calls

Handset / device

choices

Designed to work with IC-talk HC, these

phones work natively out of the box with

the system reducing complexities and

delays on roll out and changes. Each

phone in the series is powered by Power

over Ethernet and features;

speakerphones, dual Ethernet Ports,

multi-way conference calling and HD

voice quality.

Zero Touch Provisioning & system control

enables rapid deployment of handsets.

Phone apps enable users to control

complicated system features in the cloud

directly from their handsets.

User applications include:

Call Parking | Do Not Disturb | Time Conditions | Presence | Transfer to Voicemail | Visual Voicemail | Call Flow | Follow Me Conference Rooms | Call Forwarding | Queues | Queue Agents | Log in / Log out | Contacts Handset Overview .PDF
Find out more… Contact our sales team to find out more about the system, components and services available or see our how to buy section for information on how to get your company switched to IC-talk HC.

Industry Recognised

Using the best in class systems and

hardware vendors to create the solution

CRM

LINKING

Mobile &

connected

Link to your mobile devices and your

office systems

AwardWinning + loads more     …coming soon

supporting the following

manufacturers;

Aastra, Algo, AND, Audiocodes, Cisco, Cortelco, Cyberdata, Digium, Grandstream, Mitel, Mocet, Obihai, Panasonic, Phoenix Audio, Polycom, Sangoma, Snom, Uniden, Vtech, Xorcom, Yealink
Ultimate Hardware Compatibility With endpoint manager you can directly control and configure over 220 popular devices including; Desk Phone, Wireless Phones, Door Phones, Overhead Paging Devices, Gateways and Speciality devices